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FAQ from our customers

Q: Do your products directly from your factory?

A: Yes, we have our own factory(learn more), So you would get the most affordable products with high quality.

Q: How Long Did You Receive Your Refund?

A: It took 2 business days after we receive your return package with unopened products.


Q: How To Track Your Order?

A: Check this link, enter your order number: https://wigsmfg.com/pages/track-your-order


Q: How Long Does It Take For Shipping?

A: For Human Hair Wigs & Human Hair Bundles(FREE SHIPPING), We would like you to get your products more quickly. Normally We use DHL/FedEx/UPS and you don't need to charge an extra fee. To USA Orders and it usually takes 2-3 business days, international shipping to Canada, Australia...via DHL takes 3-5 business days and the UK typically takes 5-9 business days.

For Synthetic Wigs & other Synthetic Products, Free shipping when orders over $35,  To USA Orders and it usually takes 15-20 business days, international shipping to Canada, Australia...via SF.Express takes 15 business days and the UK typically takes 15-20 business days.


Q: How Long Does It Take Your Order To Be Shipped?

A: Within 24 hours for most products.

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