*Detangle hair Process*

Brush Your Wigs hair in sections. First from the bottom, then brush the middle section, finally brush the top section of hair.

Try to brush it in gently, if you got difficult on brushing or the hair too tangled, try some hair conditioner spray on the tangled hair, when the hair is a little wet, use the metal tooth hair brush re brush it, re-spray the hair conditioner until you can brush it through. If the tangled hair totally in mess, you can simply cut it off.

Hang until the hair of the wig dry.

• When Brush the hair of the wig, you could put your wigs on Wigstand(GET Wigstand Now!), then brush the hair with a metal tooth hairbrush. (Metal can avoid the Electrostatic effect makes dry hair messier ）
• if you do not have the wig stand, you can use your left hand, put your hand through your wig scalp, use your finger hold the wig scalp, like this picture, now you can easily control your wig
• For messy hair wigs, I suggest you wash the wig first.

Q: How Long Does It Take For Shipping?

A:Due to the COVID-19 Events, Standard Shipment Method delay to 8-15 business days. Expedited Shipment Method Delay to 5-7 Business Days.

DELIVERY TIME: Provide Economy Standard Shipping(Over 35$ Free-shipping)

or

FAST Shipping (Extra Fee 18USD), Just Need 3-5 Working Days To Arrive You.

 To USA Orders and it usually takes 3-5 business days and the UK typically takes 5-9 business days.

Q: How Long Does It Take Your Order To Be Shipped?

A: Within 24 hours for most products. Human Hair Products for Colored Hair Bundles, it may need 5-7 days to producing. Total delivery time = Product Processing+Shipment Time. 

FAQ from our customers

Q: Do your products directly from your factory?

A: Yes, we have our own factory(learn more), So you would get the most affordable products with high quality.

Q: Do you Wholesale?

A:Yes, Feel free to send your idea, we are now searching the EU, US, Exclusive Partner. Contact us via Email or Whatsapp

Q: How Long Did You Receive Your Refund?

A: It took 2 business days after we receive your return package with unopened products.

Q: what if I received a broken product or a defective product?

A: First, you need email us with the broken product picture, normally we would send you a free new one or we can take a refund (shipment fee not included).

Human Hair Products, Personal under wear, stocking, Clearance Sale Products cannot return when opened due to Personal Health Reason.

Q: How To Track Your Order?

A: Check this link, enter your order number: https://wigsmfg.com/pages/track-your-order